Huh! Seven days after the launch of the #FBrape campaign, Facebook has responded in just about the best possible way. From the company’s statement:
Many different groups which have historically faced discrimination in society, including representatives from the Jewish, Muslim, and LGBT communities, have reached out to us in the past to help us understand the threatening nature of content, and we are grateful for the thoughtful and constructive feedback we have received.
…In recent days, it has become clear that our systems to identify and remove hate speech have failed to work as effectively as we would like, particularly around issues of gender-based hate…. We need to do better – and we will.
The statement then lists a series of concrete steps, “that we will begin rolling out immediately” — these include:
- a review of Facebook community standards and an update to its hate speech guidelines
- updated training for teams responsible for reviewing “hateful speech or harmful content”
- increased accountability and transparency for creators of questionable content
- establishing “more formal and direct lines of communications with representatives of groups working in this area, including women’s groups,” and other outside resources, such as the Anti-Defamation League’s Anti-Cyberhate working group, legal experts, “and other groups that have historically faced discrimination.”
- undertaking “research on the effect of online hate speech on the online experiences of members of groups that have historically faced discrimination in society, and to evaluate progress on our collective objectives.”
This is all very, very good news indeed, and as someone who’s advocated around a lot of painful issues in the course of her life, I almost don’t know what to do with it. You mean – people can see reason? Within a reasonable amount of time? Really?
Facebook has admirably done more than most other companies to address this topic in regards to content policy.
…“It is because Facebook has committed to having policies to address these issues that we felt it was necessary to take these actions and press for that commitment to fully recognize how the real world safety gap experienced by women globally is dynamically related to our online lives,” explains Soraya Chemaly.
“We have been inspired and moved beyond expression by the outpouring of energy, creativity and support for this campaign from communities, companies and individuals around the world. It is a testament to the strength of public feeling behind these issues.” says Laura Bates, founder of the Everyday Sexism Project.
Jaclyn Friedman, executive director of Women Action and the Media (WAM!), said: “We are reaching an international tipping point in attitudes towards rape and violence against women. We hope that this effort stands as a testament to the power of collaborative action.”
We are hopeful that this moment will mark an historic transition in relation to media and women’s rights in which Facebook is acknowledged as a leader in fostering safer, genuinely inclusive online communities, setting industry precedents for others to follow.We look forward to collaborating with these communities on actions both big and small until we live in a world that’s safe and just for women and girls, and for everyone.
Now, of course, Facebook still has to deliver on all these fine promises – but you know what? Rape culture and domestic violence apologists are EVERYwhere. What we don’t have everywhere are efforts to combat those things. Facebook is to be commended for this swift and solid response, and its willingness to be in dialogue with the very people who called it on the carpet. This is a very powerful, very hopeful thing.
And I have to say: I’ve been active around the issue of sexual assault since the mid-80s, and I have seen huge cultural shifts in just the past few years. Today’s outcome would have been completely inconceivable even just five years ago, I think. It’s utterly remarkable to me – in fact, I think I’m in a little bit of shock.
But it’s the good kind of shock! So thanks Facebook! And thank you very much to all the folks who read this blog and spread the word. We are a part of something that made real change for good. Give yourself a high-five for me, ok? : ) THANK YOU!